Privacy Policy for Cattr Desktop
Effective date: December 1st, 2020
Amazingcat LLC ("us", "we", or "our") operates the https://cattr.app/ website, incl. associated Cattr Desktop
application (the "Service", or “Cattr”).
This page informs you of our policies regarding the collection, use,
and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use
of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in
this Privacy Policy have the same meanings as in our Terms and Conditions.
Summary
Instance administrators are responsible for user privacy
There is only one way of using Cattr — via self-managed installation, also known as "on-premises deployment."
Instance's administrator or the organization behind the administrator is in response to ensuring the privacy
of Cattr users. We aim to help by providing features in our products and services to make it easier. We also
provide this policy to explain what we do as a "helping hand"/data processor for administrators in case we
process personal data of users.
You remain in control of your personal data
We cannot access your data in a self-management instance of Cattr. Administrators can connect Cattr instances
under their control to third-party services (like Authentication Providers or Task Integrations), so third-party
privacy policies may apply to specific installations. In our hosted offering, we only process your data to provide
you the service in the name of the administrators, who still have control over the configuration of their instances.
We don't sell your data
We don't sell your data. We provide an entirely free Community Edition of Cattr and charge customers for additional
extensions, hosted offerings, or dedicated support. What you process within Cattr is yours and stays yours.
Definitions
Service
Service means the Cattr Desktop application.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other
information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure
itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons)
determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data
Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Instance
Particular installation of Cattr Server application.
Administrator
Administrator means individual responsible for the installation and maintenance of Cattr Server application.
Information Collection and Use
We don't gather or store any personal information from Service for self-managed instances.
However, Service may request or gather personal data to interact with your Cattr Server instance.
This data will be used only within your company and won't be shared with us.
Types of personal data may be processed within Service:
- User’s email address — to identify user on Cattr Server during sign in
- Location data — Cattr Server will record user’s location during work time if this feature is enabled by Administrator
- IP address — may be logged by Cattr Server internally for security reasons
- In our hosted offering, we only process your data to provide you the Service in the name of the administrators.
Types of Data Collected
Usage Data
We may collect statistical beacons containing information about your operating system (type, version, CPU architecture),
Service information (desktop application type, release number), an identifier of associated Cattr Server Instance.
Usage data sharing can be disabled in Cattr Desktop settings.
Error Reporting
We may collect error reports from Service containing information about specific error occurrence and
platform information, including:
- Internet IP address
- Operating System — type, version, CPU architecture
- Service information — application version, runtime version
- Error metadata — recent log file entries and stack trace
We aim not to collect any personal data within error reports, but there might be rare occurrences when personal data
from log files can be logged as error metadata and shared with us. Any data gathered this way will be removed from our
error reporting system as soon as we detect such an incident. We won't use this data for any purposes. Error reporting
can be disabled in Cattr Desktop settings.
Use of Personal Data
Amazingcat LLC may use collected data for these purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
We do not process content data beyond the purpose of providing you the service.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Amazingcat LLC legal basis for collecting and
using the personal information described in this Privacy Policy depends on the Personal Data we
collect and the specific context in which we collect it.
Amazingcat LLC may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out
in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers
located outside of your state, province, country or other governmental jurisdiction where the data
protection laws may differ than those from your jurisdiction. We will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Business Transaction
If Amazingcat LLC is involved in a merger, acquisition or asset sale, your Personal Data may be
transferred. We will provide notice before your Personal Data is transferred and becomes subject
to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Amazingcat LLC may be required to disclose your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court
or a government agency).
Legal Requirements
Amazingcat LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Amazingcat LLC
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect
your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the
Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated
not to disclose or use it for any other purpose.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Amazingcat LLC
aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
-
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request
deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself,
please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Amazingcat LLC relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
For more information, please contact your local data protection authority in the European Economic Area (EEA).
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed
to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and
assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian
and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The latest version of the policy will be posted on the https://cattr.app/ site.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
